Odel
FavCRM

FavCRM

@favcrmCommunicationMITUpdated 2w ago

Agentic CRM for service businesses — bookings, customers, WhatsApp, loyalty, invoicing.

Server endpointStreamable HTTP

This is the third-party server itself — Odel doesn't run it. Hitting this URL directly talks straight to the upstream server with no auth or proxying. Connect through Odel to front it with managed auth.

FavCRM MCP

smithery badge

Install snippets, examples, and docs for the FavCRM Model Context Protocol server. The server itself is hosted at https://api.favcrm.io/mcp — this repo is for client setup and community examples.

194 typed tools — customers, bookings, loyalty, invoices, payments, WhatsApp / SMS / email — exposed via MCP. Works with any agentic client that speaks Streamable HTTP transport.

🤖 AI Agent Skills

Building against the FavCRM headless backend with an AI Agent? Teach your AI our best practices, standard operating procedures, and MCP tool shapes by installing our official skills:

# Example: Install the Booking Operator skill
npx skills add https://github.com/favcrm/mcp/tree/main/skills/favcrm-booking-operator

# Or install all skills at once
npx skills add favcrm/mcp

See the skills/ directory for the full list of available agent skills.

Public agent skills live in skills/: portable workflow packages for agentic registration, team onboarding, channel setup, booking operations, customer lifecycle, comms approval, billing/commerce, content, sales ops, knowledge training, and reporting. They are source-readable for agents and marketing, while FavCRM runtimes install vetted versions through the platform skill registry.

ClientStatusSetup
Vercel v0✅ LiveMarketplace install — auto-provisions a workspace + injects env vars
Cursor✅ Livemcp.json snippet
Smithery✅ Livesmithery mcp add favcrm/favcrm
Claude Desktop / Connector🚧 PendingOAuth provider (Phase 3, ~3 weeks)
ChatGPT Apps Directory🚧 PendingListing under review
Windsurf / Continue.dev / Zed✅ WorksSame mcp.json shape as Cursor

Get a key

Two ways:

Option A — your agent signs you up (no form, no portal click)

Connect FavCRM to your client first (see Cursor section below) using a placeholder env var. Then ask your agent:

"Sign me up for FavCRM. Yoga studio called Stretch + Breathe in Hong Kong."

The agent will:

  1. Call register_organisation_request — server emails a 6-digit code to you
  2. You paste the code back in chat
  3. Agent calls register_organisation_verify — server returns a fresh fav_mcp_* key
  4. Agent stores the key and starts working immediately

See skills/favcrm-agentic-registration for the portable SKILL.md workflow.

Behind the scenes: 10-min OTP, real email-ownership check, per-IP rate limit (3/hour, 20/day). No phishing surface, no fake demos.

Option B — sign up the traditional way

favcrm.io/signup → portal → Settings → MCP Keys → copy the fav_mcp_* value.

Existing FavCRM merchants: same place, no plan upgrade needed for MCP access.

Free tier (both options): 100 customers, 200 bookings/month, 1k MCP calls/month, 30-day trial of higher limits.

Bootstrap from the CLI

The favcrm CLI can also run the zero-state flow:

favcrm signup request --email owner@example.com --organisation-name "Ada Studio"
favcrm signup verify --request-id <request-id> --code <code>
favcrm doctor
favcrm team invite create --email teammate@example.com --role staff
favcrm whatsapp status
favcrm whatsapp connect --mode cloud-api

Team invitees can accept without an existing API key:

favcrm team invite accept-request --token <invite-token>
favcrm team invite accept-verify --token <invite-token> --code <code>

Cursor

Verified shape, cursor.com/docs/mcp.

~/.cursor/mcp.json (or .cursor/mcp.json in your project):

{
  "mcpServers": {
    "favcrm": {
      "url": "https://api.favcrm.io/mcp",
      "headers": {
        "Authorization": "Bearer ${env:FAVCRM_API_KEY}"
      }
    }
  }
}

Then export the key — anywhere your Cursor process reads env vars:

# shell rc
echo 'export FAVCRM_API_KEY=fav_mcp_...' >> ~/.zshrc

# or per-project (direnv)
echo 'export FAVCRM_API_KEY=fav_mcp_...' >> .envrc

Restart Cursor → Settings → MCP → favcrm connects → 194 tools land in chat.

Why ${env:VAR} instead of inline? Cursor interpolates env vars at request time so the key never lands in your repo or shared config.


Smithery

favcrm.io on Smithery — install via CLI:

npm i -g @smithery/cli
smithery login
smithery mcp add favcrm/favcrm

For a project-scoped install, smithery mcp add favcrm/favcrm --client cursor writes the right mcp.json block.


Claude Desktop

🚧 OAuth-based connector pending Phase 3. Once live:

  1. claude.com → Connectors → Add custom connector
  2. URL: https://api.favcrm.io/mcp
  3. Authorize via OAuth → workspace selector → tool list

Until then, advanced users can wire FavCRM into Claude Desktop's claude_desktop_config.json via the same Bearer-header pattern as Cursor (community-only path; not currently in Anthropic's connector directory).


ChatGPT

🚧 Apps Directory listing under review. Once approved:

  1. ChatGPT → Tools menu → Apps → search "FavCRM"
  2. Add → OAuth handshake → workspace selector
  3. 26 curated tools land in chat (read-mostly + safe writes; destructive ops gated behind confirmation)

Test it

Once your config is live, ChatGPT/Cursor/Claude will list tools automatically. To smoke-test from the command line:

# Discovery (no auth needed — public-scan endpoint)
curl https://api.favcrm.io/.well-known/mcp/server-card.json | jq '.tools | length'
# → 194

# Auth + initialize
curl -s https://api.favcrm.io/mcp \
  -X POST \
  -H "Content-Type: application/json" \
  -H "Accept: application/json, text/event-stream" \
  -H "Authorization: Bearer $FAVCRM_API_KEY" \
  -d '{"jsonrpc":"2.0","id":1,"method":"initialize","params":{"protocolVersion":"2024-11-05","capabilities":{},"clientInfo":{"name":"curl","version":"1"}}}' \
  | jq

# Call a read-only tool
curl -s https://api.favcrm.io/mcp \
  -X POST \
  -H "Content-Type: application/json" \
  -H "Accept: application/json, text/event-stream" \
  -H "Authorization: Bearer $FAVCRM_API_KEY" \
  -d '{"jsonrpc":"2.0","id":2,"method":"tools/call","params":{"name":"list_membership_tiers","arguments":{}}}' \
  | jq

See examples/ for more.


Tool surface

194 tools across 24 scopes. Every tool ships with annotations:

  • title — human-readable label
  • readOnlyHinttrue for list_* / get_* / search_* / etc.
  • destructiveHinttrue for delete_* / cancel_* / void_* / refund_*
  • openWorldHinttrue for tools that hit external services (WhatsApp, Stripe, email)
  • idempotentHinttrue for set_* / update_* / upsert_* and read-only

Clients can use these to gate destructive calls or estimate cost. The full catalog at https://api.favcrm.io/.well-known/mcp/server-card.json is the source of truth — listings here are summaries only.

Agents should use query_favcrm_platform before guessing tool names or argument shapes. For merchant-specific facts, policies, pricing notes, FAQs, or brand guidance, use query_company_knowledge; it returns snippets with source document IDs rather than full documents.

ScopeSample toolsRead-onlyWrite
contactssearch_members, get_member_profile, create_account, attach_tags56
bookingslist_services, get_available_slots, create_booking1215
membershiplist_tiers, enrol_membership, earn_loyalty_points43
shoplist_products, get_order, create_order86
invoiceslist_invoices, mark_invoice_paid44
campaignslist_campaigns, send_campaign (gated)53
bloglist_posts, publish_post1413

Agent Issue Reports

Agents should call report_agent_issue when an MCP-native path is missing, a tool schema is confusing, a tool fails unexpectedly, or they had to fall back to REST/SDK behavior. Include expected behavior, actual behavior, steps tried, relevant tool calls/logs, AI analysis, and clarification questions. FavCRM routes these reports to the platform support queue for triage.

Example:

favcrm tool call report_agent_issue '{"title":"Missing account creation MCP tool","severity":"high","area":"mcp_tool_missing","expectedBehavior":"Agent can create an account via MCP only.","actualBehavior":"Agent had to use SDK fallback.","stepsTried":["Listed tools","Tried create_contact"],"aiAnalysis":"Account creation exists in backend services but was not exposed in MCP."}'

Plan operations

Agents can inspect and preflight plan access without leaving MCP:

favcrm tool call get_plan_status '{}'
favcrm tool call check_plan_operation '{"toolName":"create_account"}'
favcrm tool call list_plan_options '{}'
favcrm tool call create_plan_upgrade_link '{"planCode":"favcrm-lite","billingCycle":"monthly","confirm":true}'

Use check_plan_operation before writes that may hit module, scope, subscription, or quota gates. If the result includes upgradeAction, show the user the returned action. Stripe links are only created by create_plan_upgrade_link with confirm=true.


Auth modes

Token kindLifetimeUse case
fav_mcp_* API keyLong-lived, revocableCursor, Windsurf, Zed, Continue.dev, scripts
fav_v0_* partner tokenPer-Vercel-project, scopedv0 / Vercel install only
OAuth bearer (15-min JWT + 30-day refresh)Short-livedClaude Connectors (Phase 3), ChatGPT Apps
OTP-issued JWT (60 min)Short-livedInteractive humans (merchant portal exchange)

Marketplace tokens (fav_v0_*, OAuth-issued) are hard-blocked from superadmin tools (raw SQL, plan management) regardless of underlying scopes — defence in depth at the request layer, not just per-token RBAC.


Pricing

TierPriceLimits
Free$0100 customers · 200 bookings/mo · 1k MCP calls/mo
Lite$19 / mo1 seat · email comms · BYO-AI via your agent
Starter$49 / mo3 seats · 1M AI credits · WhatsApp + SMS · meeting notes
EnterpriseCustomUnlimited seats · multi-location · custom routing

Full table: favcrm.io/pricing.


Issues / contributions

  • Bugs in tool behaviour or MCP transport: open an issue here.
  • Examples for a new client (Cline, Replit Agent, Roo, etc.): PRs welcome under examples/.
  • Agent workflow skills: PRs welcome under skills/.
  • Contribution guidelines: CONTRIBUTING.md.
  • Security reports: please follow SECURITY.md; do not open public vulnerability issues.
  • Server bugs / new tool requests / commercial questions: dev@favcrm.io.

Links

Brand assets

Marketplace-ready 1:1 icons with background plate, in assets/:

FileUse
assets/icon.png512×512 PNG — Cursor / Smithery / mcp.so listing
assets/favcrm-icon-256-dark.svg1:1 SVG, ink plate, light glyph — most marketplaces
assets/favcrm-icon-256-light.svg1:1 SVG, canvas plate, ink glyph — light-themed UIs
assets/favcrm-icon-256-dark.png256×256 PNG fallback

All icons are 1:1 aspect ratio with rounded-square plate (48px corner radius on 256-unit grid) and centered "fav." wordmark glyph.

License

This repo (docs + examples) is MIT — see LICENSE. The hosted MCP server is proprietary FavCRM SaaS; install requires a FavCRM account.