SuperOps.ai MCP Server

MCP server for Claude that provides tools to interact with the SuperOps.ai PSA/RMM platform using their GraphQL API.

One-Click Deployment

Operator note — GitHub Packages authentication. This package is published to the @wyre-ai scope on GitHub Packages, which requires an authentication token on every install (GitHub Packages has no anonymous reads, even for public packages). Create a GitHub Personal Access Token with the read:packages scope and supply it to the cloud builder:

Cloudflare Workers — set a build variable named NODE_AUTH_TOKEN to your PAT.

DigitalOcean App Platform — set a build-time secret named GITHUB_TOKEN to your PAT.

For local installs, run export NODE_AUTH_TOKEN=$(gh auth token) before npm install.

Features

Decision Tree Architecture: Navigate to domains (clients, tickets, assets, technicians) to see relevant tools
Lazy Loading: Domain modules load on-demand for faster startup
Full CRUD Operations: List, get, create, and update entities
GraphQL Support: Use custom queries for advanced operations
Interactive Ticket Card (MCP Apps): ticket results render as an interactive card in MCP Apps hosts — neutral by default, brandable via window.__BRAND__ injection or MCP_BRAND_* env vars

Interactive Ticket Card (MCP Apps)

superops_tickets_get renders as an interactive card in MCP Apps hosts (Claude Desktop/web) with an in-card "Add note" round-trip via superops_tickets_add_note that always posts internal-only notes (isPublic: false); plain-JSON behavior is unchanged in other hosts. The card is neutral by default and brandable via window.__BRAND__ injection or MCP_BRAND_* env vars (MCP_BRAND_NAME, MCP_BRAND_LOGO_URL, MCP_BRAND_PRIMARY_COLOR, MCP_BRAND_ACCENT_COLOR, MCP_BRAND_BG, MCP_BRAND_TEXT) — no rebuild needed.

Installation

# The @wyre-ai scope lives on GitHub Packages and needs a token to install:
export NODE_AUTH_TOKEN=$(gh auth token)
npm install @wyre-ai/superops-mcp

Configuration

Set the following environment variables:

export SUPEROPS_API_TOKEN="your-api-token"
export SUPEROPS_SUBDOMAIN="yourcompany"
export SUPEROPS_REGION="us"  # or "eu" for EU region

Getting Your API Token

Log in to SuperOps.ai
Click settings icon > "My Profile"
Navigate to "API token" tab
Click "Generate token"
Copy and securely store the token

Usage with Claude Desktop

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "superops": {
      "command": "npx",
      "args": ["@wyre-ai/superops-mcp"],
      "env": {
        "SUPEROPS_API_TOKEN": "your-api-token",
        "SUPEROPS_SUBDOMAIN": "yourcompany",
        "SUPEROPS_REGION": "us"
      }
    }
  }
}

Available Domains & Tools

Navigation

superops_navigate - Navigate to a domain
superops_back - Return to main menu
superops_test_connection - Test API connectivity

Clients Domain

superops_clients_list - List clients with filters
superops_clients_get - Get client details
superops_clients_search - Search clients by name

Tickets Domain

superops_tickets_list - List tickets with filters
superops_tickets_get - Get ticket details
superops_tickets_create - Create a new ticket
superops_tickets_update - Update ticket status/assignment
superops_tickets_add_note - Add note to ticket
superops_tickets_log_time - Log time on ticket

Assets Domain

superops_assets_list - List assets/endpoints
superops_assets_get - Get asset details
superops_assets_software - Get software inventory
superops_assets_patches - Get patch status

Technicians Domain

superops_technicians_list - List technicians
superops_technicians_get - Get technician details
superops_technicians_groups - List technician groups

Custom Domain

superops_custom_query - Run custom GraphQL query
superops_custom_mutation - Run custom GraphQL mutation

Example Usage

User: What tools are available?
Claude: Use superops_navigate to select a domain...

User: Navigate to tickets
Claude: [calls superops_navigate with domain: "tickets"]
Now in tickets domain. Available tools: superops_tickets_list, superops_tickets_get...

User: Show open high priority tickets
Claude: [calls superops_tickets_list with status: ["Open"], priority: ["High"]]
Here are the open high priority tickets...

Rate Limits

SuperOps.ai API has a rate limit of 800 requests per minute per API token.

Pagination

SuperOps uses page-based pagination, not cursors. List tools take page (1-indexed, default 1) and pageSize (default 50, max 100), and return a listInfo block with page, pageSize, totalCount and hasMore.

hasMore is tri-state: true when another page exists, null — never false — when it does not. Loop on hasMore === true, or page off totalCount; looping until hasMore === false never terminates.

Filtering

Filters are condition clauses of { attribute, operator, value }, and they compose — { joinOperator: "and" | "or", operands: [ … ] } nests recursively. Operators verified against a live tenant:

Operator	Value
`is`, `isNot`, `contains`, `notContains`, `startsWith`, `endsWith`	string
`includes`, `notIncludes`	array

equals and in are rejected by the API. includes matches a value whole while contains matches a substring — filtering an OS platform with includes: ["Windows"] matches nothing, because SuperOps stores "Microsoft Windows 10 Pro".

Two things to know, because neither reports an error:

Filtering on a value outside a field's real set returns zero rows, not an error. An empty result may mean a bad value, not an empty tenant.
Filtering on a JSON column (software) rather than a path into it (software.name) also returns zero rows silently.

Use superops_custom_query for filter semantics the standard tools don't express.

Schema conformance

schema/superops.graphql is a vendored copy of the SuperOps GraphQL schema:

# Authoritative — generated from live introspection
SUPEROPS_API_TOKEN=... SUPEROPS_SUBDOMAIN=... node scripts/fetch-schema.mjs

# No credentials? Falls back to scraping the published API reference
node scripts/fetch-schema.mjs

Prefer introspection, and note the committed schema is already the introspected one. The published docs declare 276 types / 76 queries / 63 mutations where the live API reports 404 / 116 / 83, omit deprecations entirely, and declare two types that do not exist live (FieldType, TicketType) — validating against those would pass documents the API rejects.

src/domains/graphql-schema.test.ts validates every GraphQL document in src/ against it on each npm test, so a query referencing a field SuperOps does not define fails in CI rather than at runtime. Regenerate the schema after a SuperOps API change and re-run the tests.

License

Apache-2.0

Support

For issues and feature requests, please visit the GitHub repository.